Privacy Policy

Olive Dispatch Services LLC is a flatbed dispatch and carrier support business based in San Antonio, Texas, serving owner-operators, small fleets, brokers, and shippers.

Contact: truckdispatch2@yahoo.com · 830-305-8718 · San Antonio, Texas.

Contact information: your phone number, WhatsApp display name, and any name you provide to us.

Dispatch and freight information: load numbers, pickup/delivery details, appointment times, ETAs, rate confirmations, and related documents you send us (for example bills of lading, proof of delivery, licenses, insurance, or compliance paperwork).

Message content and metadata: the content of messages and files you send us, along with timestamps and delivery/read status provided by the messaging platform.

Technical identifiers from the messaging platform, such as your WhatsApp phone number ID and message IDs, used to send and receive messages reliably.

To coordinate dispatch operations: booking loads, tracking status, scheduling appointments, and communicating with brokers or carriers on your behalf.

To send you updates and notifications by WhatsApp, SMS, phone, or email related to a load, appointment, or account.

To provide customer and carrier support, and to keep records required for dispatch and compliance purposes.

To maintain and improve the security and quality of our services.

We use the WhatsApp Business Platform (operated by Meta Platforms, Inc.) and/or Twilio Inc. as our messaging service providers to send and receive messages. These providers process message data on our behalf to deliver the service, subject to their own privacy policies.

We may share load-specific information with the brokers, shippers, or carriers directly involved in that load, only as needed to coordinate dispatch.

We do not sell your personal information. We only share information beyond the above when required by law or to protect our rights and the safety of our users.

We retain messages and dispatch records for as long as reasonably necessary to provide our services and to meet recordkeeping, tax, and compliance obligations common in the trucking and dispatch industry, after which the information is deleted or anonymized.

You can stop receiving WhatsApp or SMS messages from us at any time by replying STOP, or by contacting us directly. Reply HELP for assistance.

You may ask us to access, correct, or delete the personal information we hold about you by emailing truckdispatch2@yahoo.com or calling 830-305-8718.

Standard message and data rates from your carrier may apply to messages you send or receive.

Our website uses a single cookie to remember your language preference (English / Español). We do not use this website to run advertising or analytics tracking.

Creating an account or logging in redirects you to our identity platform (Danny AI Lab Core), which handles that data under its own security practices.

Our services are intended for businesses and individuals in the trucking and freight industry and are not directed at children. We do not knowingly collect information from children under 13.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

If you have questions about this Privacy Policy or how we handle your information, contact us at truckdispatch2@yahoo.com or 830-305-8718.