Privacy Policy

Olive Dispatch Services LLC is a flatbed dispatch and carrier support business based in San Antonio, Texas, serving owner-operators, small fleets, brokers, and shippers.

Contact: truckdispatch2@yahoo.com · 830-305-8718 · San Antonio, Texas.

Contact information: your phone number, WhatsApp display name, and any name you provide to us.

Dispatch and freight information: load numbers, pickup/delivery details, appointment times, ETAs, rate confirmations, and related documents you send us (for example bills of lading, proof of delivery, licenses, insurance, or compliance paperwork).

Message content and metadata: the content of messages and files you send us, along with timestamps and delivery/read status provided by the messaging platform.

Technical identifiers from the messaging platform, such as your WhatsApp phone number ID and message IDs, used to send and receive messages reliably.

To coordinate dispatch operations: booking loads, tracking status, scheduling appointments, and communicating with brokers or carriers on your behalf.

To send you updates and notifications by WhatsApp, SMS, phone, or email related to a load, appointment, or account.

To provide customer and carrier support, and to keep records required for dispatch and compliance purposes.

To maintain and improve the security and quality of our services.

We use the WhatsApp Business Platform (operated by Meta Platforms, Inc.) and/or Twilio Inc. as our messaging service providers to send and receive messages. These providers process message data on our behalf to deliver the service, subject to their own privacy policies.

We may share load-specific information with the brokers, shippers, or carriers directly involved in that load, only as needed to coordinate dispatch.

We do not sell your personal information. We only share information beyond the above when required by law or to protect our rights and the safety of our users.

We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service, is permitted. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We retain messages and dispatch records for as long as reasonably necessary to provide our services and to meet recordkeeping, tax, and compliance obligations common in the trucking and dispatch industry, after which the information is deleted or anonymized.

You can stop receiving WhatsApp or SMS messages from us at any time by replying STOP, or by contacting us directly. Reply HELP for assistance.

You may ask us to access, correct, or delete the personal information we hold about you by emailing truckdispatch2@yahoo.com or calling 830-305-8718.

Standard message and data rates from your carrier may apply to messages you send or receive.

Olive Dispatch sends SMS messages only to truck drivers who work with us and who request a sign-in code in our driver app, or who check the optional load notifications box in our driver app or on their private driver portal page. We keep a record of that consent (phone number, date and time, consent version, where it was given, IP address and device). See /sms-consent.

Messages include one-time verification codes to sign in to our driver app or driver portal, and notifications about loads assigned to you, with a link to the load details. We do not send marketing messages by SMS.

Message frequency varies with your loads. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help. Carriers are not liable for delayed or undelivered messages.

See our Terms of Service at /terms for the full SMS terms.

Our website uses a single cookie to remember your language preference (English / Español). We do not use this website to run advertising or analytics tracking.

Creating an account or logging in redirects you to our identity platform (Danny AI Lab Core), which handles that data under its own security practices.

Our services are intended for businesses and individuals in the trucking and freight industry and are not directed at children. We do not knowingly collect information from children under 13.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

If you have questions about this Privacy Policy or how we handle your information, contact us at truckdispatch2@yahoo.com or 830-305-8718.